Policies for WAM Website (William A. Mcneil & Co Pty Ltd (WAM)

WILLIAM A. MCNEIL & CO PTY LTD
Quality Assurance

At WILLIAM A.MCNEIL & CO PTY LTD we are proud to be able to produce high quality products in today’s home décor market and with over 40 years’ experience within the home décor industry, our company is confident that you will love our products as much as we do. We look forward to sharing our constant and ever-changing season ranges that are of the latest of designs that are sourced worldwide.

We are committed to, through our innovative Quality Management Program, supplying our valued clients with home décor products that are to the highest of quality and continue to source and supply our customers with exceptional product to help achieve a high level of customer satisfaction.

All products undergo rigorous testing according to international quality standards in our fully equipped testing laboratory. This also allows us to perform testing on any product that has experienced unusual damage or wear to further understand the performance of our products and provide superior customer satisfaction. Where our products are imported from our carefully sourced suppliers, we continuously strive to only purchase from reputable professional suppliers that have implemented strict quality control and safe work practices.

For WILLIAM A.MCNEIL & CO PTY LTD, there is no substitute for quality and we constantly review our systems to continually adjust and improve in this area. We always welcome and encourage feedback and suggestions from our customers To touch base, please visit our Contact Us page.

Terms and conditions of Online Sales

The website “www.wamhomedecor.com.au” is operated by WILLIAM A.MCNEIL & CO PTY LTD ABN 54 005 062 475. Please read the terms and conditions and policies displayed on this website before using or placing an order. By using this website you agree that you have read and accepted the terms and conditions and policies of online sales and are bound by them.

PRIVACY POLICY

Please read our Privacy Policy which also governs your use of the wamhomedecor.com.au website.

National Privacy Principles – NPP

We are bound by the National Privacy Principles according to The Privacy Act (cth) 1988. We summarised how we manage your personal information collected when you use our website.

Collection of your personal information

We collect and hold your personal information for the purpose of conducting our business in connection with your orders and after sales service. We will not collect any information without your consent. If any online order is incomplete, we may contact you based on incomplete order to offer help to complete. And such incomplete will be kept for a period of 30 days and then destroyed.

Use and disclosure of your personal information

The information that collected will be exclusively used for the supply of goods and service and will not disclose your personal information unless the disclosure is required or authorised by law. The information used for another purpose that you would reasonably expect

Data maintenance – Accurate, Security & up-to-date

We make sure that the personal information it collect uses or disclose is accurate, complete and up to date.

We take reasonable step to protect it from unauthorised access, use, modification or disclosure. We use a variety of industry standard to protect your information and store in different ways, including paper and electronic form.

We ensure that you have right of access to your personal information and able to correct if it is not accurate, incomplete or out- of –date.

ELECTRONIC COMMUNICATIONS

When you shop online or send emails to us, you are communicating electronically with us. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

YOUR ACCOUNT AND USE OF WEBSITE

If you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You accept responsibility for all activities that occur under your account or password. You agree not to use this website in any way that causes or is intended to cause access or the website to be damaged, interrupted or impaired in any way. If you are under 18, you may use this website only with involvement of a parent or guardian. We reserve the right to refuse service, terminate accounts and remove or edit content at any time at our sole discretion.

PLACING ORDERS

When you place an order, we will send you an email confirming receipt and details of your order. Acceptance of your order will be at the time we dispatch that product to you. We reserve the right to cancel any order at any time and, at which time, we will immediately notify you of this action by email or phone using your contact details provided. We will refund payments for cancelled orders via the original payment method received.

Products purchased online are for individual use only and are not authorised for re-sale. If you wish to become an authorised WILLIAM A.MCNEIL & CO PTY LTD stockist, please Contact Us for further information.

PRICES AND PAYMENT

All prices are in Australian dollars (AUD) and are as listed on the wamhomedecor.co.au website. You can make purchases online with Visa and Mastercard . All payments will be processed via “NAB Transact eCommerce Solution” for accepting card payments using NAB’s secured hosted payment facility.

Orders placed and payment processed on a weekend or a public holiday, your order will be processed only on next working day.

DELIVERY & RETURNS

Please read our Delivery and Returns Policy which governs delivery and return of products.

COPYRIGHT AND TRADEMARKS

All content, including but not limited to, text, images, graphics, logos and other materials on this website and the website software are subject to the copyright and other intellectual property rights of

WILLIAM A.MCNEIL & CO PTY LTD (or its licensors). “WILLIAM A.MCNEIL & CO PTY LTD” and all associated trade marks are trade marks of WILLIAM A.MCNEIL & CO PTY LTD . Except where necessary for viewing these materials on this website on your browser as permitted by law, no material on this website may be reproduced, copied, adapted, distributed, modified, linked or uploaded to other websites in any form by any means without the express written permission of William A.Mcneil & Co Pty Ltd.

LINKS TO OTHER WEBSITES

This website may contain links to other websites operated by third parties. We do not endorse or approve of the operators of these third party websites, or the information, graphics or material contained within.

LIMITATIONS AND STATUTORY REMEDIES

While we have made every effort to ensure that information on this website is free from error, neither William A.McNeil & Co Pty Ltd nor its Related Bodies Corporate (as defined in the Corporations Act 2001 (Cth)), their officers, directors, employees, agents, third party content providers or sponsors warrant the accuracy, adequacy or completeness of the material on this website or that use of this website will be uninterrupted or error-free. William A.Mcneil & Co Pty Ltd does not exclude, restrict or modify any liability that cannot be excluded, restricted or modified by law, including liability under the Australian Consumer Law. However, William A.Mcneil & Co Pty Ltd:

disclaims all other warranties, express or implied, including but not limited to, implied warranties of merchantability and fitness for a particular purpose; and will not be liable to you for any other losses, damages, liabilities, claims and expenses (including but not limited to legal costs) and whether in contract, tort, statute or otherwise, arising from use of this website or from any product purchased on this website.

CHANGES TO TERMS AND CONDITIONS

We may make changes to our website, policies and terms and conditions at any time without notice. We will publish our changes on the wamhomedecor.com.au website.

GOVERNING LAW

The terms and conditions are governed by the laws of Victoria, Australia and both parties submit to the non-exclusive jurisdiction of the courts of that State.

SUPPLIER

WAM Home Décor is an approved supplier to Wayfair.
www.wayfair.com.au.